Please be courteous and cancel within 24 hours.
We understand there are times when you must miss an appointment due to emergencies or obligations for work or family. This policy is put in place out of respect for our stylists and our clients. By giving last minute notice , or no notice at all, you prevent someone else from being able to schedule that time slot.
We understand that delays can happen, however we must try to keep the other clients and stylists on time. If you are more than 15 minutes late you may be asked to reschedule your appointment. Please keep in mind that arriving late will require us to shorten the length of the treatment with full charges applied.
In the event you miss 3 consecutive appointments without notifying us you will be unable to schedule future appointments. However, you may be considered as a walk in.
A service fee of $10-$35 will apply if your appointment is not canceled within 24 hours. Discounted rates and coupons will not be honored.